69����

This internship should provide real-life work experience that combines the efforts and resources of local employers with the academic components of the community college.

The student should:

• Benefit from working with real-life situations in established local businesses, government offices, or various college offices on campus.
• Be able to make a contribution to the employer from the knowledge and skills learned in college.
• Be able to preview local employers and determine if selected career goals are appropriate.

As a COS intern, you must:

•  
• Be an Office Professional associates degree-seeking student at 69���� who has completed at least 20 credit hours in both CAS and COS courses (Computer Application Systems and Computer and Office Systems) and at least 30 credit hours in courses for the office professional degree.
• Be in good academic standing (not on academic probation) for one full semester preceding your internship.
• Be at least 18 years of age or older.
• Arrange a meeting with Christie to discuss the internship.
• Have an internship location in mind.
  • For ideas, please visit 69���� Career Services.
  • You can also review the list of sites past interns have used.

    Fall 1997

    69���� Foundation
    69���� Financial Aid

    Spring 1998

    Illinois Dept. of Insurance
    69���� Eastern Region Education Center

    Summer 1998

    69���� Workforce Systems

    Fall 1998

    Illini Technology

    Spring 1999

    Asthma-Allergy Center-Laborers Int’l Union
    69���� Foster Care

    Summer 1999

    USDA-Farm Services Agency

    Fall 1999

    69���� Workforce Systems
    Illinois Dept. of Human Services
    Manufacturers Steel Salem

    Spring 2000

    69���� Workforce Systems
    AFL-CIO
    Ed Center-69����-Community Relations Elder Hostel
    DCFS, Administrative Hearings

    Fall 2000

    VA Outpatient Clinic

    Spring 2001

    69���� Workforce Systems
    Illinois Department of Transportation
    VA Outpatient Clinic
    Decatur Club
    Grigsby, Swiney, Wilson and Grigsby

    Summer 2001

    CDS Office Technologies

    Spring 2002

    Women’s Healthcare
    DCFS
    VA Outpatient Clinic

    Summer 2002

    Koke Mill Medical Center
    Marine Bank

    Spring 2003

    VA Outpatient Clinic
    Illinois Department of Public Aid
    The Preferred Florist

    Summer 2003

    VA Outpatient Clinic

    Spring 2004

    Bunn-O-Matic
    Brown, Hay and Stephens

    Summer 2004

    Central Illinois Allergy & Respiratory Services

    Fall 2004

    VA Outpatient Clinic

    Spring 2005

    Montgomery Nursing & Rehabilitation Center

    Summer 2005

    Madison Telephone Company
    University of Illinois – Chicago, Division of Specialized Care for Children
    Hanson Professional Services, Inc.
    ASCLS Office for Membership Services and PACE

    Fall 2005

    VA Outpatient Clinic
    69���� - Advising and Counseling/69���� - Instructional Services
    Horace Mann
    State of Illinois - Healthcare & Family Services
    State of Illinois - Healthcare & Family Services

    Spring 2006

    Land of Lincoln Consortium
    State of Illinois - Healthcare & Family Services
    State of Illinois - Healthcare & Family Services
    Express Personnel Services
    Scharf Law Firm

    Fall 2006

    UIS – Political Studies Department
    Veteran’s Affairs

    Spring 2007

    69���� – Southern Region
    Baker, Baker, & Krajewski, LLC

    Summer 2007

    Harpole and White Appraisal Services
    Springfield Service Corporation - Coding
    Jacksonville Area Center for Independent Living

    Fall 2007

    Sangamon County Regional Office of Education
    Springfield Diabetes and Endocrine Center
    Memorial Medical Center – Patient Financial Services
    St. John’s Hospital - Coding
    Abundant Life Medical Clinic

    Spring 2008

    SIU Physicians & Surgeons
    Mason District Hospital

    Summer 2008

    SIU Physicians & Surgeons - Coding
    First National Bank of Raymond
    S.O.G.A. – Coding

    Fall 2008

    69���� - SREC
    SIU Pediatrics
    Taylorville Memorial Hospital & Internship coordinated through Shannon Palmer
    Memorial Medical Center
    Hillsboro Area Hospital
    Memorial Medical Center
    Taylorville CUSD #3
    Taylorville Memorial Hospital & SIU School of Medicine
    Rondeau Chiropractic Center

    Spring 2009

    Memorial Medical Center & Internship coordinated through Shannon Palmer
    69���� – SREC
    Memorial Health Systems
    Memorial Medical Center
    Memorial Medical Center
    69���� – Aviation Department
    Internship coordinated through Shannon Palmer
    SIU Physicians & Surgeons - Coding
    Memorial Medical Center
    Illinois State Police

    Summer 2009

    Internship coordinated through Shannon Palmer
    69���� – Aviation Department
    Litchfield Chamber of Commerce & Hillsboro Chamber of Commerce
    S.O.G.A.
    Dr. Mark Wood – Chiropractic Office
    SIU Physicians & Surgeons – Coding
    Petersburg Chiropractic/Internship coordinated through Shannon Palmer
    Lincoln Prairie Behavioral Center/Memorial Medical Center
    Internship coordinated through Shannon Palmer & Memorial Medical Center
    Internship coordinated through Shannon Palmer
    Dr. Allan Chiles – Dentist

    Fall 2009

    County Health Department
    Taylorville Memorial Hospital
    Internship coordinated through Shannon Palmer
    Memorial Medical Center
    Memorial Medical Center
    69���� – Aviation Department
    St. John’s Hospital
    St. John’s Hospital
    Hillsboro Area Hospital

    Spring 2010

    Dr. Mark Wood – Chiropractic Office
    Land of Lincoln Workforce Alliance – Illinois workNet Center
    69���� – Aviation Department
    Stanley Steemer

    Summer 2010

    69���� – District Learning Resources

    Fall 2010

    69���� – Aviation Department

    Spring 2011

    Hanson Professional Services, Inc. – Department of Defense
    CDM (Camp, Dresser & McKee)
    Christian County YMCA
    Community & Residential Services Authority
    Abundant Life Medical Clinic
    Midwest DNA & Drug Testing
    Land of Lincoln Workforce Alliance – Illinois workNet Center
    Menard Medical Center – Physician Services – Petersburg

    Summer 2011

    Sorling, Northrup,Hanna, Cullen & Cochran, Ltd. - Attorneys at Law

    Fall 2011

    Central Laborers’ Welfare Fund
    69���� – Aviation Department

    Spring 2012

    SIU School of Medicine
    Ralston Forensic Network
    Computer Techniques, CTI
    Macoupin County States Attorney’s Office
    69���� – Aviation Department
    Taylorville Care Center
    Sangamon County W.I.A.

    Summer 2012

    69���� – Taylorville
    Land of Lincoln Workforce Investment Board - Illinois workNet Center
    69���� – Aviation Department

    Fall 2012

    69���� – Taylorville
    Southeast Missouri State University – Intensive English Programs Dept.
    Internal Revenue Service
    Hillsboro Area Hospital

    Spring 2013

    SIU School of Medicine – Department of Pediatrics
    69���� - Aviation
    Land of Lincoln Workforce Alliance
    69���� – Student Life Office

    Summer 2013

    Fireside Eye Care
    Sorling Northrup Attorneys
    SIU School of Medicine – Department of Internal Medicine

    Fall 2013

    69����-Litchfield
    SIU-Department of Workforce Education & Passavant Hospital
    69����-Taylorville

    Spring 2014

    Horace Mann
    SIU Workforce Alliance Center
    Regency Nursing Care

    Summer 2014

    Central Laborers’ Welfare Funds

    Fall 2014

    Ackerman Law Office
    Yap Family Practice

    Spring 2015

    Memorial Medical Center
    Memorial Medical Center

    Summer 2015

    Apple Behavioral Health Care
    69���� & FWAI Architects
    Greater Taylorville Chamber of Commerce

    Fall 2015

    UIS – Sangamon Auditorium
    Capitol Chiropractic Health Center

    Spring 2016

    69����-CNA Department

    Summer 2016

    HSHS Family Medicine - Rochester
    City of Springfield
    SpectraForce Technologies

    Spring 2017

    First Baptist Church - Winchester
    HSHS Family Health – Chatham

    Summer 2018

    Battery Specialists + Golf Carts - Taylorville
    Loving Arms - Taylorville

    Spring 2018

    HSHS Medical Group Corporate Services
    DXC Technology - Jacksonville

• How to obtain from Christie, sign and return via email the Waiver and Release Form and/or take out insurance in case of injury on-the-job. Please remember 69���� is not responsible.
• How to obtain from Christie, sign and return via email the Eligibility Form.
• Provide a copy of your most recent transcript pasted from Logger Central to a Word document and then emailed as an attachment to Christie.
• Complete and submit all required paperwork to Christie in the semester prior to the internship experience.
• Provide full contact information for your internship supervisor to Christie (name, job title, business name/address/city/zip/phone). Complete any additional testing, physicals, background checks, or forms as specified by the internship site prior to the start of the internship.
• Before you can register for COS 240, you have to meet with Christie and she grants permission to enroll in the COS 240 internship.
• Meet with the internship site supervisor prior to the first day of your internship experience and determine your job description and your work schedule.

• Complete a minimum of 225 clock hours of work experience for the internship (approximately 14 hours per week during the fall or spring semesters) to earn 3 credit hours.
• Notify the internship coordinator immediately when interrupting this program.
• Diligently and faithfully perform the work and duties of the internship and abide by the plan of training as prepared.
• Adhere to the rules, regulations, and policies of the employer during the period of training.

Before the Internship Experience

• Be sure you meet the internship eligibility requirements.
• Bring your signed “Internship Eligibility” document to Christie when you have your face-to-face meeting. If you do not yet have an internship site, we can fill in those items later.
• Bring your signed “Waiver and Release Agreement” document to Christie when you have your face-to-face meeting.
• Login to Logger Central, create a copy of your transcripts and then paste them into a Word document that is then saved and attached to an email to Christie.
• Double-check that you have completed or are in the process of completing the majority of your CAS and COS courses.
• Locate an internship site. If you use your current employer, you will have to add to your current job responsibilities. The activities to be completed as part of your internship need to vary from those normally expected as part of your current employment.
• Create or update your resume and cover letter.
• Send your cover letter and your resume to the potential internship site.

Once the Internship Site Has Been Determined

• Notify your internship coordinator, Christie, at 69���� providing the start date.
• Provide full contact information for your internship site that includes the supervisor’s name, title, company name, email address, street address, city, zip, phone, and fax.
• Work with your internship coordinator to obtain a job description and to arrange your work schedule. Send these to Christie during the first week of your internship.

During the Internship

• Complete the weekly employment record and email to Christie each week.
• Write the report using correct grammar and spelling by the due date. Arrange to have the paper reviewed by an 69���� Writing Center specialist during weeks 1-7 so your paper is ready to be submitted in final form at the start of week 9 of the fall or spring semesters.
• Notify Christie immediately if the experience is not what you desire.

Grades will be figured using your percentage of the total points.

25% Weekly Employment Record

• Complete and submit to the coordinator at the end of each week.

25% Book Review

• Complete and submit via email as a Word attachment according to the due dates provided in the syllabus schedule
• Obtain and read a copy of the book, "Who Moved My Cheese" (by Spencer Johnson and Kenneth Blanchard), available in the 69���� Bookstore or at your local library.
• Prepare a book review. You will include a brief summary of the characters in the book. Then, the majority of the paper should tie in at least 10 different cheese scenarios–typically one cheese scenario per page—to your internship experience, your COS degree, and your current/past life’s personal and work-related circumstances.
• Use Microsoft Word to prepare your paper.
• Create 8-10 double-spaced pages, with one-inch margins, 12-point Arial font, and page numbers…not on the title page though!
• Be sure to include a title page and reference page with complete bibliographic information (these 2 pages do not count as part of the 8-10 pages).
• Use correct grammar and spelling. Make an appointment at 69����’s Writing Center and provide the contact information of the person you visited.

25% Mid-term Evaluation By Employer

25% Final Evaluation by Employer

• Coordinator submits evaluation to supervisor at mid-term and at end-of-semester or work experience, whichever is first.
• Be sure your internship supervisor reviews both evaluations with you and that both you and your supervisor sign and date the evaluations.

Activities to Note

• Daily: Complete Weekly Employment Record
• Weekly: Mail or drop off Employment Record to coordinator
• After 110 work hours: Supervisor completes mid-term performance evaluation
• After 225 work hours: Supervisor completes final performance evaluation
• Between 110 and 225 hours: Prepare and submit one paper

Part One

Computer Skills

1. Creating, editing, and proofreading documents to include correct grammar, spelling, and formatting
2. Saving files to folders/subfolders
3. Using spreadsheets or presentation software
4. Word processing of documents

General Skills

1. Acting in an ethical manner
2. Performing routine accounting
3. Maintaining client confidentiality
4. Observing the office system first-hand
5. Understanding business organizations and what your organization does
6. Working as an office assistant

Office Skills

1. Answering telephones
2. Faxing
3. Filing
4. Handling mail
5. Keyboarding at a rate of 50 wpm or more
6. Meeting/greeting clients
7. Photocopying
8. Record keeping
9. Scheduling appointments

Other

1. Anticipating situations
2. Being tactful
3. Exhibiting self-confidence
4. Following through on tasks/projects
5. Maintaining appropriate appearance and personal hygiene
6. Taking the Initiative
7. Using correct grammar when speaking

Part Two

1. What are the intern’s strengths?
2. In what areas does the intern need to improve?
3. Other comments

Computer Skills

1. Creating, editing, and proofreading documents to include correct grammar, spelling, and formatting
2. Saving files to folders/subfolders
3. Using spreadsheets or databases
4. Word processing of documents

Medical Skills

1. Acting in an ethical manner
2. Correctly and accurately coding disease and injury
3. Maintaining client confidentiality
4. Observing the medical system first-hand
5. Transcribing physician dictation
6. Using medical terminology appropriately
7. Working as a medical office assistant
8. Working with nationwide medical insurance programs

Office Skills

1. Answering telephones
2. Faxing
3. Filing
4. Handling mail
5. Keyboarding at a rate of 50 wpm or more
6. Meeting/greeting clients
7. Photocopying
8. Record keeping
9. Scheduling appointments

Other

1. Anticipating situations
2. Being tactful
3. Exhibiting self-confidence
4. Following through on tasks/projects
5. Maintaining appropriate appearance and personal hygiene
6. Taking the Initiative
7. Using correct grammar when speaking

Part Two

1. 1. What are the intern’s strengths?
   2. In what areas does the intern need to improve?
   3. Other comments